# Product management
Products in Linkolis are **automatically created** when you create an Inbound Shipment. There is no manual product creation form — the product catalogue is built and maintained through your inbound shipments.
***
### How products are created
When you create an inbound shipment and enter a product line with a SKU :
| Situation | What happens |
| ----------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| SKU does not exist | A new product is automatically created with the name and SKU you provided |
| SKU already exists | The inbound line is linked to the existing product |
| SKU exists but different name | The inbound line is linked to the existing product. The product name is updated automatically **only if the inbound was created via the Excel import template** — manual entry does not trigger a name update |
> ⚠️ SKU must be unique across your entire catalogue. It is the key identifier linking inbounds, inventory and orders together. Choose your SKU structure carefully.
👉 See Create an inbound shipment for the full process.
***
### Edit a product
Click **"..."** on any product row → select **"Edit"** to open the product panel.
You can edit the following fields :
| Field | Description |
| ---------------------------- | ----------------------------------------------------------------------------- |
| **Product name** | Display name of the product |
| **SKU** | Your unique product reference — must remain unique |
| **Unit value excl. tax (€)** | Declared value per unit — used for Ad Valorem insurance and customs clearance |
Click **Confirm** to save your changes.
***
### Unit value — important
The unit value is **critical** for two reasons :
**1. Ad Valorem insurance** If the shipment is sent with Ad Valorem insurance, the unit value determines the declared value. If left empty, the order will fall into error.
**2. Customs clearance** For international shipments, the unit value is required on customs documents. If left empty or incorrect, the order will fall into error and may cause delays or rejections at customs.
> ⚠️ Always enter the **real market value** of the product excluding tax.
***
### How the unit value is used — by order type
Depending on how your orders enter Linkolis, the unit value is determined differently :
| Order type | Unit value used |
| ----------------------------------------- | ------------------------------------------------------------------------------------------------------------------- |
| **Manual order** (added via the platform) | The unit value entered manually in the product sheet |
| **Marketplace / integration import** | The unit value from the product sheet — **or** the selling price from the marketplace if the sync option is enabled |
***
### Keep unit value in sync automatically
If you import orders from a connected marketplace or integration, you can **activate the option to automatically import the selling price directly from the marketplace**.
This means :
* You no longer need to manually update the unit value when your prices change
* The declared value always reflects the real selling price
* Orders will not fall into error due to a missing unit value
> 💡 When this option is enabled, the unit value is automatically pulled from the marketplace or integration at the time the order is imported — overriding the value set manually in the product sheet.
> ⚠️ This option applies **only to orders imported from a connected marketplace**. For manual orders and file imports, the unit value from the product sheet is always used.
👉 To activate this option, go to [Ad Valorem insurance settings](/orders/ad-valorem-insurance.md) and enable **"Synchronise product prices from the Marketplace"**.
***
### Report an incident on a product
Click **"..."** → **"Report an incident"** to open a claim directly linked to a specific product — for example if you notice a stock discrepancy or a quality issue.
👉 See [Claims ](/claims/what-is-a-claim.md)for more details.
***
### Next steps
👉 [Create an inbound shipment](/inbounds/create-an-inbound-shipment.md) — add new products or restock existing ones 👉 [Create a bundle](/inventory/create-a-bundle.md) — group products into a single sellable unit 👉 [View your inventory](/inventory/view-your-inventory.md) — check your current stock levels
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