# View & filter errors

The **Errors** page lists all orders that could not be processed due to one or more issues. Each error must be resolved before the order can enter fulfillment.

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### Access the Errors page

In the left navigation, click **Errors**.

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### Understanding the errors table

Each row represents one order in error and displays the following columns:

<figure><img src="/files/bzFavAUURrLwXuYAtZVL" alt=""><figcaption></figcaption></figure>

| Column              | Description                                  |
| ------------------- | -------------------------------------------- |
| **Error Type**      | Type of error — Address, Warranty, or Custom |
| **Order reference** | The order reference linked to this error     |
| **Tracking ID**     | Linkolis tracking number — prefixed `LI`     |
| **Creation date**   | Date the order was created                   |
| **Recipient**       | Name of the end customer                     |
| **Country**         | Destination country (ISO 2-letter code)      |
| **Delivery mode**   | Carrier service selected for this order      |

### Filtering errors

Use the filter bar above the table to narrow down your list.

* **Error Type** — select one type from the dropdown: Address, Warranty, Custom.
* **Order reference** — type a full or partial reference to search by order ID.
* **Tracking ID** — enter a `LI…` number to locate a specific order.
* **Creation date** — select a date to filter errors created on that day.
* **Recipient** — search by customer name.
* **Country** — filter by destination country code.
* **Delivery mode** — filter by carrier service.

Click **Search** to apply. Clear any field to reset that filter.

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### Pagination

The total number of orders in error is displayed at the bottom of the table (**Total orders**). Use the **Items per Page** selector to adjust how many rows are displayed at once, and the **Previous / Next** controls to navigate between pages.

***

### Exporting errors

Click the **Export** button at the top right of the table to download your current filtered list.


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```
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```

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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.