# Manage brand

The Manage brand section gives you a complete overview of all the brands you have created. From here you can edit an existing brand, reorder your brands, activate or deactivate a brand, and delete a brand you no longer need.

***

### **Accessing your brands**

<figure><img src="/files/4ioJaq3N4KoGLQ1zQzTO" alt=""><figcaption></figcaption></figure>

From the left navigation menu click on **Brands**. All your brands are displayed as cards. Each card shows the brand name, its tracking URL, and the status of each feature.

| Information displayed on the card | Detail                                |
| --------------------------------- | ------------------------------------- |
| Brand name                        | The name of your brand                |
| Tracking URL                      | track.linkolis.com/your-brand         |
| Active or Inactive status         | Whether the brand is currently active |
| Email notifications status        | Enabled or disabled                   |
| Tracking page status              | Enabled or disabled                   |
| Return portal status              | Enabled or disabled                   |

***

### **Editing a brand**

Click on any brand card to open its edit form. You can update all the fields you filled in during creation.

| Field             | Editable                                         |
| ----------------- | ------------------------------------------------ |
| Brand name        | Yes                                              |
| Website URL       | Yes                                              |
| Brand color       | Yes                                              |
| Logo              | Yes — you can upload a new logo at any time      |
| Instagram handle  | Yes                                              |
| TikTok handle     | Yes                                              |
| Facebook handle   | Yes                                              |
| Tracking URL      | No — generated automatically from the brand name |
| Return portal URL | No — generated automatically from the brand name |

Once you have made your changes click **Save**. Your changes are applied immediately to all emails, tracking pages and return portals linked to this brand.

***

### **Activating and deactivating a brand**

You can activate or deactivate a brand at any time using the **Brand active** toggle in the edit form header.

| Status   | What happens                                                                                                                                                       |
| -------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| Active   | The brand is applied to all eligible orders and its tracking and return URLs are accessible                                                                        |
| Inactive | The brand is no longer applied to any order — all emails and pages fall back to the Linkolis default template — the tracking and return URLs return a neutral page |

Deactivating a brand does not delete it and does not affect the products it is linked to. You can reactivate it at any time.

***

### **Enabling and disabling features**

Within the edit form you can enable or disable each feature independently for each brand.

| Feature             | When disabled                                                                         |
| ------------------- | ------------------------------------------------------------------------------------- |
| Email notifications | Shipment emails are sent using the Linkolis default template instead of your branding |
| Tracking page       | The tracking URL track.linkolis.com/your-brand displays a neutral Linkolis page       |
| Return portal       | The return URL returns.linkolis.com/your-brand displays a neutral Linkolis page       |

***

### **Reordering your brands**

The order of your brands determines which brand takes priority when an order contains products linked to different brands.

To reorder your brands hover over a brand card until the drag handle appears in the top left corner of the card, then drag and drop the card to its new position. The new order is saved automatically.

| Priority rule     | Detail                                                              |
| ----------------- | ------------------------------------------------------------------- |
| First in the list | Highest priority — used first when multiple brands are eligible     |
| Last in the list  | Lowest priority — used only if no higher priority brand is eligible |

***

### **Deleting a brand**

To delete a brand open the edit form and click **Delete**. A confirmation will be required before the brand is permanently removed.

| What happens when you delete a brand | Detail                                                                                                 |
| ------------------------------------ | ------------------------------------------------------------------------------------------------------ |
| The brand is permanently removed     | It can no longer be used or recovered                                                                  |
| Products linked to this brand        | They automatically have no brand assigned — they will use the Linkolis default template                |
| Tracking and return URLs             | The URLs track.linkolis.com/your-brand and returns.linkolis.com/your-brand become inactive immediately |

> Deleting a brand cannot be undone. If you want to temporarily stop using a brand consider deactivating it instead of deleting it.

***

### **Key rules to keep in mind**

| Rule          | Detail                                                                                              |
| ------------- | --------------------------------------------------------------------------------------------------- |
| Brand name    | Must remain unique within your account when editing                                                 |
| Tracking URL  | Cannot be changed — it is permanently generated from the original brand name                        |
| Logo fallback | If you remove your logo the Linkolis logo will be used as fallback                                  |
| Social media  | Removing a handle removes the corresponding icon from all emails and pages immediately after saving |
| Reorder       | The order is saved automatically after each drag and drop — no need to click Save                   |
| Deletion      | Cannot be undone — deactivate instead if you want to keep the brand for future use                  |


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