# Fnac

Follow the steps below to connect your Fnac Marketplace seller account to Linkolis and automatically import your orders.

***

### Prerequisites

Before you start, make sure you have:

* An active **Fnac Marketplace seller account**
* Access to the **Fnac Marketplace Seller Portal** ([seller.fnac.com](https://seller.fnac.com))

***

### Step 1 — Retrieve your API credentials on Fnac Marketplace

Linkolis authenticates with Fnac using three identifiers: a **Partner ID**, a **Shop ID**, and an **API Key**. All three are available from your Fnac seller account settings.

1. Log in to your Fnac Marketplace Seller Portal at [seller.fnac.com](https://seller.fnac.com)
2. Go to **My Account → API Settings** (or **Mon compte → Paramètres API**)
3. You will find the following values:

| Value          | Where to find it                                                    |
| -------------- | ------------------------------------------------------------------- |
| **Partner ID** | Your unique partner identifier assigned by Fnac at account creation |
| **Shop ID**    | Your shop identifier on the Fnac Marketplace                        |
| **API Key**    | Your secret API key for authenticating third-party integrations     |

4. Copy all three values — you will need them in the Linkolis installation form

> **Note:** If the credentials are not visible in your seller account, you can request them in two ways: by opening a support case with the **Fnac Marketplace technical team**, or by contacting your **dedicated account manager** at Fnac directly.

***

### Step 2 — Open the Apps section in Linkolis

From the left sidebar, click **Apps**. You will land on the **My Applications** page.

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### Step 3 — Open the application catalogue

<figure><img src="/files/5K6uZDZrBFxs4FZUWVJK" alt=""><figcaption></figcaption></figure>

Click the **+** button in the top-right corner to open the **All Applications** catalogue.

***

### Step 4 — Install the Fnac app

Find **Fnac** in the catalogue and click **Install**. A configuration panel will slide open on the right side of the screen.

***

### Step 5 — Fill in the installation form

<figure><img src="/files/IUSxXijMOF5XXad3oi1L" alt="" width="206"><figcaption></figcaption></figure>

| Field                            | Description                                                                               |
| -------------------------------- | ----------------------------------------------------------------------------------------- |
| **Application name**             | A display label for this integration. Defaults to "Fnac".                                 |
| **Partner ID**                   | Your Fnac partner identifier.                                                             |
| **Shop ID**                      | Your Fnac shop identifier.                                                                |
| **Your key Fnac**                | Your Fnac API key for third-party authentication.                                         |
| **Synchronization stock update** | When checked, Linkolis will automatically push stock level updates to your Fnac listings. |

Once all fields are filled in, click **Confirm**.

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### Step 6 — Verify the connection

The Fnac app will appear in your **My Applications** list. Click the wrench icon to open the configuration panel. A blue **"Module installed correctly"** banner at the top confirms the integration is active.

***

### What happens next?

Once connected, Linkolis will automatically:

* **Import new orders** from your Fnac Marketplace store
* **Update stock levels** on Fnac in real time (if synchronization stock update is enabled)

You can edit or delete the integration at any time from the **My Applications** page using the wrench (edit) or trash (delete) icon.

***

### Troubleshooting

**I cannot find my Partner ID, Shop ID or API Key** If the credentials are not visible in your seller account, you can request them by opening a support case with the **Fnac Marketplace technical team**, or by contacting your **dedicated account manager** at Fnac directly.

**"Module installed correctly" banner does not appear** Verify that all three credentials (Partner ID, Shop ID, API Key) are entered correctly with no extra spaces. Update them via the wrench icon if needed.

**Stock is not updating on Fnac** Verify that the **Synchronization stock update** checkbox is enabled in the configuration panel. Stock sync is opt-in and disabled by default.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.linkolis.com/apps-and-integrations/fnac.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.