> For the complete documentation index, see [llms.txt](https://docs.linkolis.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.linkolis.com/apps-and-integrations/fnac.md).

# Fnac

Follow the steps below to connect your Fnac Marketplace seller account to Linkolis and automatically import your orders.

***

### Prerequisites

Before you start, make sure you have:

* An active **Fnac Marketplace seller account**
* Access to the **Fnac Marketplace Seller Portal** ([seller.fnac.com](https://seller.fnac.com))

***

### Step 1 — Retrieve your API credentials on Fnac Marketplace

Linkolis authenticates with Fnac using three identifiers: a **Partner ID**, a **Shop ID**, and an **API Key**. All three are available from your Fnac seller account settings.

1. Log in to your Fnac Marketplace Seller Portal at [seller.fnac.com](https://seller.fnac.com)
2. Go to **My Account → API Settings** (or **Mon compte → Paramètres API**)
3. You will find the following values:

| Value          | Where to find it                                                    |
| -------------- | ------------------------------------------------------------------- |
| **Partner ID** | Your unique partner identifier assigned by Fnac at account creation |
| **Shop ID**    | Your shop identifier on the Fnac Marketplace                        |
| **API Key**    | Your secret API key for authenticating third-party integrations     |

4. Copy all three values — you will need them in the Linkolis installation form

> **Note:** If the credentials are not visible in your seller account, you can request them in two ways: by opening a support case with the **Fnac Marketplace technical team**, or by contacting your **dedicated account manager** at Fnac directly.

***

### Step 2 — Open the Apps section in Linkolis

From the left sidebar, click **Apps**. You will land on the **My Applications** page.

***

### Step 3 — Open the application catalogue

<figure><img src="/files/5K6uZDZrBFxs4FZUWVJK" alt=""><figcaption></figcaption></figure>

Click the **+** button in the top-right corner to open the **All Applications** catalogue.

***

### Step 4 — Install the Fnac app

Find **Fnac** in the catalogue and click **Install**. A configuration panel will slide open on the right side of the screen.

***

### Step 5 — Fill in the installation form

<figure><img src="/files/IUSxXijMOF5XXad3oi1L" alt="" width="206"><figcaption></figcaption></figure>

| Field                            | Description                                                                               |
| -------------------------------- | ----------------------------------------------------------------------------------------- |
| **Application name**             | A display label for this integration. Defaults to "Fnac".                                 |
| **Partner ID**                   | Your Fnac partner identifier.                                                             |
| **Shop ID**                      | Your Fnac shop identifier.                                                                |
| **Your key Fnac**                | Your Fnac API key for third-party authentication.                                         |
| **Synchronization stock update** | When checked, Linkolis will automatically push stock level updates to your Fnac listings. |

Once all fields are filled in, click **Confirm**.

***

### Step 6 — Verify the connection

The Fnac app will appear in your **My Applications** list. Click the wrench icon to open the configuration panel. A blue **"Module installed correctly"** banner at the top confirms the integration is active.

***

### What happens next?

Once connected, Linkolis will automatically:

* **Import new orders** from your Fnac Marketplace store
* **Update stock levels** on Fnac in real time (if synchronization stock update is enabled)

You can edit or delete the integration at any time from the **My Applications** page using the wrench (edit) or trash (delete) icon.

***

### Troubleshooting

**I cannot find my Partner ID, Shop ID or API Key** If the credentials are not visible in your seller account, you can request them by opening a support case with the **Fnac Marketplace technical team**, or by contacting your **dedicated account manager** at Fnac directly.

**"Module installed correctly" banner does not appear** Verify that all three credentials (Partner ID, Shop ID, API Key) are entered correctly with no extra spaces. Update them via the wrench icon if needed.

**Stock is not updating on Fnac** Verify that the **Synchronization stock update** checkbox is enabled in the configuration panel. Stock sync is opt-in and disabled by default.